Project Cancellation Policy

If for any reason client directs FIXERTOKYO (hereafter F.T or We) to stop work on a project, the Client must provide written notification. The client agrees to pay for pre-production costs (all services provided and incurred expense) in no cases.
 

Cancellation Fees

If for any reason client directs us to stop work on a project, the Client must provide written notification by email and acquire assent from us. These cancellation times are to be measured by standard business days, excluding weekends and public holidays in Japan.
Client agrees to pay for all services provided and costs covered by F.T. 
 
A cancellation fee will apply at the rate of :
30% of the Full Day Rate if the shoot is cancelled within 7-9days of the pre-agreed shooting date.
50% of the Full Day Rate if the shoot is cancelled within 4-6days of the pre-agreed shooting date.
100% of the Full Day Rate will apply if the shoot is cancelled within 3days period from the agreed upon call time.
 

Force Majeur Cancellations

"Force Majeur" means superior force. Such forces could include fire, earth quakes, labor strikes, war, civil unrest, tsunami, or Typhoons. Force Majeur Cancellations DO NOT apply to rain, potential rain, fog, heat, or other usual weather occurrences. Due to a Force Majeur, either party may cancel a shoot with out cancellation fee or without standard notice without threat of legal ramifications. However, reimbursement of any production rental equipment, travel expenses made, pre-production services already provided, etc., will still be owed by production company who booked us even in case of Force Majeur cancellation.
 

Standard Production Workday / Overtime

Standard production workday is up to 10 hours including a one-hour meal break. An additional meal break is required after the 10 hour. Work performed over 10 hours will be billed at agreed fees. Standard production workday Day Rate will typically begin at scheduled Call Time. 
 
For out-of-town shoots involving travel, Day Rate will begin at time we are  required to be at airport, train station, or meeting point in Tokyo to travel to shoot destination.
 
For local travel shoots (shoots within 19miles/30km of industry standard location Tokyo) requiring Camera Operator to use own vehicle, Standard Production workday will begin at Camera operator “call time” at location, studio or meeting point with other crew. If shoot location is within 25 miles/40km of Tokyo it is considered a “local shoot” and travel time will not be billed if Camera Operator uses own vehicle, unless operator is required to pick up and deliver production equipment in own vehicle then Day Rate begins at time of pick up. His/Her tally (gas, toll, parking if necessary) for vehicle is going to be billed in the end.
 
Any shoot located beyond a 25mile/40km from industry standard point Tokyo is considered an “out-of-town” location shoot. In addtion to the other crew, we might use additional vehicle for that Camera Operator travels in his/her own vehicle.
 

Other Travel Policies

If advance of shoot travel days is required that do not include production work at all of any kind on such day, but include travel only, a “travel day” rate will apply which is typically a one-half day rate if travel time is less than 5 hours and the crew can schedule the timing to travel. If we, somehow, are required to be the destination at certain time for any reasons, then this travel day rate wouldn't apply. For travel time of more than 5 hours requiring an overnight stay, a full day rate will then apply unless otherwise negotiated in writing in advance of shoot.
 
For more information, please contact us at info@fixer.tokyo